The Pen and Paper Company of Cardiff Supply Quality Pens,Parker Pens,Waterman Pens,Cross Pens,Visconti Pens,Sheaffer Pens,Fisher Space Pens, which leave a lasting impression.

Dear Joanne

Thank you for your super quick reply, I thought Customer Service was dead, but you've proved me wrong.

P.

Dear Pen and Paper

Just wanted to thank you for being so helpful on the phone yesterday and handling my order so efficiently - the Lamy arrived this morning! Truly first rate service.

All the best,J.

I would just like to thank you for the fantastic service I have received from yourselves. The pens I ordered arrived the next day and when needed an extra box to present one in that was also received the day after I requested it. I know that retailers often get many complaints and no compliments but in this case I think you definately deserve the compliment! I will be recommending you to my friends!

Thanks Again
C. A.

Hi Joanne

My order arrived today and I must say how impressed I am with your efficiency in dealing with my order so quickly

M.L.

FAO JOANNA

Thank you for sending the pen on time. The nib is perfect!

C.

Pen received safely today. Thank you for your prompt attention and for the thoughtful telephone message. Interested to see the PC view of the bay - not seen it for about seven years.

B.

I recently purchased a calligraphy set from you and with it being Xmas I fully expected it to arrive after! However, I must congratulate you on your prompt delivery, it arrived about three days after I ordered it. What a superb service. May I take this opportunity to wish you all a very happy Xmas. Thanks again, I will certainly be using you again and recommending your website to my friends.

Best regards

C.O.

Dear Joanne,

Thank you for your promptness in dealing with my order which arrived this morning. The Maroon is excellent a good deep red, exactly what I was looking for.

A. G.

Just want to say how impressed i am by you at Pen and Paper, recieved my parker pen yesterday 28th Feb, next day delivery - wow. If there is anything else i need i will always use you in the future. Thanks again for the great service, post card was great idea.

R.O.P

I have just recived the pen and i am in ore of its beauty. What a magnificant pen, im almost tempted to keep it myself and buy my freind a biro. Wow im sure he will have many yrs of pleasure from this. thankyou very much. i think ill be orering myself one very soon.

C. B.

Dear Philip and Wendy,

Just thought I`d let you know that the blotting pad holder (HDBM26) arrived on my birthday on the 11th April and is admired by all who enter my office (at home) Many thanks for your attention and expertise in helping me to choose the right article. I shall certainly advise any of my friendsto use you. It`s very pleasing to know that at least somebody knows their job.

Best Wishes,

D.H.

Joanne,

Just a note to say that my pen arrived this morning; I was so pleased at the speed of your service as I desperately needed a new pen to get me through my university finals next week! I'm delighted with both the service and the product. I won't be going anywhere else now for my pens and cartridges. Thanks.

K.

Return to Homepage